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CASE STUDIES
Helping Boards make confident technology decisions
Steve works with Boards on complex technology governance, assurance and investment challenges. These examples illustrate the types of situations where independent Board-level technology advice can strengthen oversight, decision-making and confidence.
Engagement examples are anonymised and, where appropriate, generalised to protect client confidentiality.
Governance
A financial services Board seeking to strengthen technology governance and oversight.
WHAT STEVE DID
Steve developed an overall governance framework including a Charter and Work Plan for the new IT Committee. Importantly, this addressed the relationship with other Committees (for example Risk) and ensured stakeholder buy-in.
THE RESULT
Stronger Board oversight of material technology issues and clearer engagement between the Board and Executive.
IMPACT WITHIN ONE BOARD CYCLE
Cyber and Operational Resilience
A regulated organisation seeking to strengthen cyber governance and regulatory readiness.
WHAT STEVE DID
Steve developed a remediation plan, strengthened Executive accountability for delivery and introduced specialist expertise where additional capability was required.
THE RESULT
Improved governance, clearer accountability and stronger oversight of cyber resilience and regulatory obligations.
GOVERNANCE & READINESS STRENGTHENED
Technology
A significant technology programme requiring independent challenge and a clearer path forward.
WHAT STEVE DID
Steve conducted an intensive two-day review with the core team, identifying the key issues and developing a prioritised 10-point action plan.
THE RESULT
An independent assessment identified priority actions, strengthened delivery oversight and helped restore confidence in the programme.
PROGRAMME ASSURANCE
Ongoing Board Advisory
A Board seeking deeper independent technology expertise.
WHAT STEVE DID
Steve joined the Technology Committee as an independent adviser, providing ongoing challenge, continuity and an experienced external perspective on material technology matters.
THE RESULT
Greater Board confidence through an ongoing independent advisory relationship providing continuity, context and technology expertise.
ONGOING COMMITTEE ROLE
“Good technology governance isn't about turning Directors into technologists. It's about giving Boards the confidence to ask the right questions.”
Steve Coles
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